Returns & Exchanges
At Chris Holmes Antiques, we want you to be completely satisfied with your unique acquisition. If a piece does not suit your space, we offer a 14-day return window for a full refund, provided the item remains in its original, as-sold condition.
Return Process
- 1.Initiate Your Return
Contact our gallery within 14 days of receiving your item to request a Return Merchandise Authorization (RMA) and provide your order details.
- 2.Secure Professional Packing
Due to the delicate nature of antiques, items must be professionally packed in their original materials to ensure safe transit back to our warehouse.
- 3.Arrange Insured Shipping
The buyer is responsible for return shipping costs and must use a trackable, fully insured courier service to cover the value of the antique.
- 4.Inspection and Refund
Once our specialists have inspected the item and confirmed it is in its original condition, your refund will be processed to the original payment method within 5-7 business days.
